Information for holders of Visa and Golden Crown
9 March 2016
Dear Customers!
We inform you that from 01 April 2016 to clients to Visa cardholders and the Golden Crown of our Bank who do not have the Code word, will not be provided information about their account by calling the Contact centre.
In this connection, we ask you to apply with your passport to the Bank branch, which was decorated card, to install the codewords on your account.
Why is it necessary?
The code word you need to identify the card holder when contacting the Bank by phone. For example, it will be necessary to call the client if he wants to know account, to obtain information on the balance or block your card, as well as other problems related to her work.
Thank you for understanding, we care about your privacy!
Any clarifying questions you can ask by phone: 0 (312) 61 33 33 - around the clock.
We inform you that from 01 April 2016 to clients to Visa cardholders and the Golden Crown of our Bank who do not have the Code word, will not be provided information about their account by calling the Contact centre.
In this connection, we ask you to apply with your passport to the Bank branch, which was decorated card, to install the codewords on your account.
Why is it necessary?
The code word you need to identify the card holder when contacting the Bank by phone. For example, it will be necessary to call the client if he wants to know account, to obtain information on the balance or block your card, as well as other problems related to her work.
Thank you for understanding, we care about your privacy!
Any clarifying questions you can ask by phone: 0 (312) 61 33 33 - around the clock.
