A tender is announced for the purchase of "Strela" plastic seals, vacuum bags for packing banknotes and servicing ATMs

13 January 2021

The Commission for procurement and tendering of "Commercial bank KYRGYZSTAN" invites eligible bidders to submit their commercial proposals for the supply of:

  • Numbered plastic seals Strela in the amount of 10 000 (ten thousand).

Required delivery time: 5 working days from the date of signing the contract.

Interested eligible applicants can obtain additional information at the following address: Bishkek, 54А, Togolok Moldo, str. 0312-61-09-00 (fax), also in the section "Tenders"

Purchases will be conducted by unlimited participation, enrollment in the purchase, please send an e-mail to: tender@cbk.kg to 13:00 hours January 15, 2021.

  • Vacuum bags for packaging banknotes in the amount of 20 000 (twenty thousand) shares (the film thickness of not less than 80 microns).

Required delivery time: 5 working days from the date of signing the contract.

Interested eligible applicants can obtain additional information at the following address: Bishkek, 54А, Togolok Moldo, str. 0312-61-09-00 (fax), also in the section "Tenders"

Purchases will be conducted by unlimited participation, enrollment in the purchase, please send an e-mail to: tender@cbk.kg to 15:00 hours January 15, 2021.

  • Full service maintenance of ATM models NCR SelfServ 6622/6625 and Diebold Opteva 520/562 in a total of 53 units,

A list by model and location of these ATMs is attached.

 To participate in the tender, you have to submit an offer, which shall contain the following conditions:

Supplier requirements:

  1. Providing this type of service for at least three years on the territory of Kyrgyzstan.
  2. The term of full service maintenance is 12 months.
  3. Constituent documents on establishment of the company.
  4. The presence of an office with staff and a spare parts warehouse in Bishkek.
  5. Availability of an office with staff and a spare parts warehouse in the south of the Kyrgyz Republic.

The requirements of the bank to conditions of full service:

№ 

Name

Volume

Reaction time 

Place of service

1

Hardware setup

1.1

Configuring nodes and mechanisms of the service part of the ATM

No limit

Bishkek - 48 hours

 Chui region - 72 hours

Other areas of the Kyrgyz Republic - 96 hours

Throughout the territory of the Kyrgyz Republic

1.2

Configuring nodes and mechanisms of the safe part of the ATM

No limit

Bishkek - 48 hours

Chui region - 72 hours

Other areas of the Kyrgyz Republic - 96 hours

Throughout the territory of the Kyrgyz Republic

1.3

Setting up cash cassettes

No limit

Bishkek - 48 hours

Chui region - 72 hours

Other areas of the Kyrgyz Republic - 96 hours

Throughout the territory of the Kyrgyz Republic

2

Configuring Software

2.1

Configuring standard ATM software

 Setting up the Zolotaya Korona software

No limit

Bishkek - 48 hours

Chui region - 72 hours

Other areas of the Kyrgyz Republic - 96 hours

Throughout the territory of the Kyrgyz Republic

3

Restoring the hardware performance

3.1

Restoration/replacement of units and mechanisms of the ATM service part

No limit

Bishkek - 48 hours

Chui region - 72 hours

Other areas of the Kyrgyz Republic - 96 hours

Throughout the territory of the Kyrgyz Republic

3.2

Restoration/replacement of units and mechanisms of the safe part of the ATM

No limit

Bishkek - 48 hours

Chui region - 72 hours

Other areas of the Kyrgyz Republic - 96 hours

Throughout the territory of the Kyrgyz Republic

3

Consulting support of bank employees

No limit

Bishkek - 48 hours

Chui region - 72 hours

Other areas of the Kyrgyz Republic - 96 hours

Phone, email, online services

 

Investigation of incidents

No limit

Bishkek - 48 hours

Chui region - 72 hours

Other areas of the Kyrgyz Republic - 96 hours

Throughout the territory of the Kyrgyz Republic

4

Equipment preventive maintenance

2 times / 12 months

According to the plan previously agreed with the Customer.

Throughout the territory of the Kyrgyz Republic

5

Scanning software

 

No limit

Bishkek - 48 hours

Chui region - 72 hours

Other areas of the Kyrgyz Republic - 96 hours

Throughout the territory of the Kyrgyz Republic

Special conditions

1

Cost of assemblies, mechanisms, components of the work carried out and the departure of the Contractor to the ATM, regardless of the installation location

Included

4

Service scheme

9:00 – 18:00, Mon. - Sun. (including holidays)

5

In case of violation of the regulated time for troubleshooting the ATM, if the excess of the scheduled time for troubleshooting was not due to the occurrence of force majeure circumstances, as well as if the excess of the scheduled time for performing work is not associated with a direct instruction from the bank or the inability to access the serviced equipment.

500.00 (five hundred) soms, for each overdue hour.

           

Additional terms

All applicants for participation in the tender must submit their commercial proposals in sealed envelopes marked "Tender for the provision of services for NCR and Diebold ATMs" no later than 11:00 hours on January 19, 2021 at the address: Bishkek, 54a, Togolok Moldo str.? department of office work and control, Ainura Abdulazizovna Usekova.

You can get more detailed information from the technical consultant Eshenaliev Taalay, at the address: Bishkek, 54-A, Togolok Moldo str., , office  №112, or by phone: 996 312 61 01 18.

Более подробную информацию Вы можете получить у технического консультанта Эшеналиева Таалая, по адресу: г. Бишкек, ул.Тоголок Молдо, 54-А, кабинет №112, или по телефону: 996 312 61 01 18.

List of NCR and Diebold ATMs 2021. 53 units

Applications received later than the specified deadline will not be considered by the commission!

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